Thursday, August 09, 2012

“Go online” problem with Windows Live Mail and MESH (Windows Live Essentials) on Windows 8

 

After enabling Hyper-V feature and configuring Virtual Switch on Windows 8 box we encountered very strange problem: after click on “Work offline” in Windows Live Mail window - globe button clip_image001– the program won’t go back online. Each click on clip_image001[4] “Go online” is followed by

clip_image001[6]

MESH also declines to start saying “There’s no internet connection” or similar.

Workaround:

  1. Close and exit Windows Live Mail and Mesh if running.
  2. Start Internet Explorer.
  3. Ensure “go online” notification on the bottom of internet explorer and DO NOT CLICK “Go back offline” – simply close it.
    clip_image001[8]
  4. Restart Windows Live Mail – you will see, Windows Live Mail went automatically online.
  5. Restart Mesh
  6. Enjoy!

47 comments:

Regina said...

THANK YOU!!!!!!!!!!!!!!!!!!!!!

Athos Rache Neto said...

Many thanks from Brazil.

Anonymous said...

Thanks and its perfect solution..
Worked immediately.

Anonymous said...

thanks bro its pritty simple
thanks from the netherlands

Anonymous said...

Thank you from Hungary as well :)

Manjeet Singh said...

Thanks a lot !!

Anonymous said...

If only everything software fix was this simple! Thank you!!!

Anonymous said...

Thank you. My Live Mail suddenly refused to go online for who knows what random reason and even after two restarts wouldn't connect, but just going onto Internet Explorer (not a browser I normally use) fixed it. Thank you!!!

Anonymous said...

Many thanks

Anonymous said...

Merci de Paris!

Radek said...

Thank you from Poland!

SARA BUTLER said...

Thank you, thank you, thank you, THANK YOU!!! From South Bend, Indiana - GO IRISH!!!!

Anonymous said...

That surely does work even if IE isn't your default browser. Thanks for that suggestion! However, having to perform that ritual each time (mine goes offline a lot!) isn't really a solution. I'm also having an issue with every email up to two years ago downloading every time Live Mail checks for email regardless of my deleting them over and over. Why on earth is a Microsoft product so flawed--I know I'm not the only one with these issues. Oh well...

Anonymous said...

Thank you, would never have sorted that out myself. Do not even use internet explorer, use crome.

Anonymous said...

thanks just had to close of default browser prompt at the bottom and it was fixed cheers

Anonymous said...

Brilliant! I have been working at this problem for days now, knew about the check box in IE, but playing with that made no difference. Then I used your final tip to just "simply close it", and that was the key. Thank you from Florida.

Joyaa said...

Excellent - thanks from Australia.
This seems to work with Windows 7 prof. too. Looks like the automatic windows update giving us IE 10 caused this problem for us (and we never noticed because we generally use Google Chrome). Your post put us on the right track. Thanks!

Anonymous said...

Thank you thank you!!

Anonymous said...

Thank you! Just spent a couple of hours trying to fix this! Can now finally breath a sigh of relief!! Thank you thank you thank you!!!!

mick sherwood said...

Wow, many many thanks from Yorkshire, England.

Anonymous said...

Worked beautifully - I don't even have mesh, but just opened Internet Explorer, closed all of the popups, closed the application and VOILA!
Thanks from SF

Anonymous said...

THANK YOU!!! I use Chrome and never use IE. Just opening IE did the trick!!!

Anonymous said...

Many Thanks!!!

Michael said...

Thanks very much, I hadn't a clue why it wouldn't go on again! :)

Anonymous said...

good!thank you very much!

Petr said...

After 1,5 year MS isn t able to fix it !!

I use Chrome. Thank very much !!

Phoenix said...

wow , simple step, i get my window live mail online, nice job

Anonymous said...

Thanks a mil!!!!

Anonymous said...

Thank you !!! :)))

Anonymous said...

Tx a lot, it worked.

villager223 said...

I don't go near IE, use Firefox so wasn't sure this would work but it did. WLM stopped going online after rebooting for MS updates yesterday. I read your info and closed WLM then opened IE. It opened about 6 windows all asking me to select add-ons or welcoming me to a new version of IE.

I never found the "go back offline" tag at the bottom but I said "no" to the requests and closed the rest of the windows then reopened WLM. Worked perfectly. Now up and running again. Thanks so much for your help:)

Anonymous said...

thanks a lot

Anonymous said...

Simple, but perfect solution.

Thank you very much!

Anonymous said...

Wow awesome fix. IE is good for something....or maybe its just good for fixing something it broke?

RC said...

This did not work for me.

I do not use MESH.

if I open IE then I can open WLM and it will be online - but if I click to go offline again, it will not go back online until I do the IE thing again.

This sucks! It all began when I unwittingly installed IE 10 just because Windows Update told me I had an "Important Update" and I was too dumb to read that it was IE 10. I don't use IE and never would have updated, but now I have and this problem persists.

Of course, I wouldn't have a need to click to go online/offline in WLM if it would obey my setting telling it to only download mail when I tell it to.

It randomly DLs my mail when online, so I have to go offline to prevent that. Problem is, I have to go back online sometime, and I don't want to open IE every time.

winmike said...

unfortunately there's no alternative to turn WLM back online except via IE as described ín the article

Anonymous said...

Many thanks from Budapest, Hungary.

You solved this problem in 1 min..... it is a pity i ve searched the solution for hours :D

Zoli

Anonymous said...

Perfect !! Thank you very much!

Anonymous said...

Thank you! I didn't think it'd work as I'd tried all sorts. So simple and all working now. You're a star!

Murray Darling said...

Genius! thanks...

Anonymous said...

Thanks from Czech republic. Your advice is easy, understandable and functional. thx! :-)

Anonymous said...

Didn't work quite like you said - went to tools, advanced options and then reset IE. That did the trick. Thanks. UK

Josef said...

2013-07-10.
Tack från Sverige. Thank you from Sweden!!

Anonymous said...

Thank you too -
Brilliant I was getting most annoyed!

Anonymous said...

Thanks for this help

Anonymous said...

Thank you so much.. from Dubai! mwuah.

Jitka said...

Díky, díky, díky. Thanks a lot!!!!