Thursday, August 09, 2012

“Go online” problem with Windows Live Mail and MESH (Windows Live Essentials) on Windows 8

 

After enabling Hyper-V feature and configuring Virtual Switch on Windows 8 box we encountered very strange problem: after click on “Work offline” in Windows Live Mail window - globe button clip_image001– the program won’t go back online. Each click on clip_image001[4] “Go online” is followed by

clip_image001[6]

MESH also declines to start saying “There’s no internet connection” or similar.

Workaround:

  1. Close and exit Windows Live Mail and Mesh if running.
  2. Start Internet Explorer.
  3. Ensure “go online” notification on the bottom of internet explorer and DO NOT CLICK “Go back offline” – simply close it.
    clip_image001[8]
  4. Restart Windows Live Mail – you will see, Windows Live Mail went automatically online.
  5. Restart Mesh
  6. Enjoy!

50 comments:

  1. Regina9:27 PM

    THANK YOU!!!!!!!!!!!!!!!!!!!!!

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  2. Many thanks from Brazil.

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  3. Anonymous3:20 AM

    Thanks and its perfect solution..
    Worked immediately.

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  4. Anonymous11:04 PM

    thanks bro its pritty simple
    thanks from the netherlands

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  5. Anonymous7:54 PM

    Thank you from Hungary as well :)

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  6. Manjeet Singh1:48 PM

    Thanks a lot !!

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  7. Anonymous3:36 PM

    If only everything software fix was this simple! Thank you!!!

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  8. Anonymous9:40 AM

    Thank you. My Live Mail suddenly refused to go online for who knows what random reason and even after two restarts wouldn't connect, but just going onto Internet Explorer (not a browser I normally use) fixed it. Thank you!!!

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  9. Anonymous9:36 AM

    Many thanks

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  10. Anonymous10:35 PM

    Merci de Paris!

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  11. Radek9:17 PM

    Thank you from Poland!

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  12. Thank you, thank you, thank you, THANK YOU!!! From South Bend, Indiana - GO IRISH!!!!

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  13. Anonymous9:22 PM

    That surely does work even if IE isn't your default browser. Thanks for that suggestion! However, having to perform that ritual each time (mine goes offline a lot!) isn't really a solution. I'm also having an issue with every email up to two years ago downloading every time Live Mail checks for email regardless of my deleting them over and over. Why on earth is a Microsoft product so flawed--I know I'm not the only one with these issues. Oh well...

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  14. Anonymous2:19 PM

    Thank you, would never have sorted that out myself. Do not even use internet explorer, use crome.

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  15. Anonymous1:47 PM

    thanks just had to close of default browser prompt at the bottom and it was fixed cheers

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  16. Anonymous7:24 PM

    Brilliant! I have been working at this problem for days now, knew about the check box in IE, but playing with that made no difference. Then I used your final tip to just "simply close it", and that was the key. Thank you from Florida.

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  17. Excellent - thanks from Australia.
    This seems to work with Windows 7 prof. too. Looks like the automatic windows update giving us IE 10 caused this problem for us (and we never noticed because we generally use Google Chrome). Your post put us on the right track. Thanks!

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  18. Anonymous2:38 AM

    Thank you thank you!!

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  19. Anonymous12:35 PM

    Thank you! Just spent a couple of hours trying to fix this! Can now finally breath a sigh of relief!! Thank you thank you thank you!!!!

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  20. Wow, many many thanks from Yorkshire, England.

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  21. Anonymous8:18 PM

    Worked beautifully - I don't even have mesh, but just opened Internet Explorer, closed all of the popups, closed the application and VOILA!
    Thanks from SF

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  22. Anonymous8:53 PM

    THANK YOU!!! I use Chrome and never use IE. Just opening IE did the trick!!!

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  23. Anonymous11:28 AM

    Many Thanks!!!

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  24. Thanks very much, I hadn't a clue why it wouldn't go on again! :)

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  25. Anonymous12:42 PM

    good!thank you very much!

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  26. After 1,5 year MS isn t able to fix it !!

    I use Chrome. Thank very much !!

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  27. wow , simple step, i get my window live mail online, nice job

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  28. Anonymous4:47 PM

    Thanks a mil!!!!

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  29. Anonymous9:21 AM

    Thank you !!! :)))

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  30. Anonymous5:03 PM

    Tx a lot, it worked.

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  31. I don't go near IE, use Firefox so wasn't sure this would work but it did. WLM stopped going online after rebooting for MS updates yesterday. I read your info and closed WLM then opened IE. It opened about 6 windows all asking me to select add-ons or welcoming me to a new version of IE.

    I never found the "go back offline" tag at the bottom but I said "no" to the requests and closed the rest of the windows then reopened WLM. Worked perfectly. Now up and running again. Thanks so much for your help:)

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  32. Anonymous5:57 AM

    thanks a lot

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  33. Anonymous6:30 PM

    Simple, but perfect solution.

    Thank you very much!

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  34. Anonymous8:25 PM

    Wow awesome fix. IE is good for something....or maybe its just good for fixing something it broke?

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  35. This did not work for me.

    I do not use MESH.

    if I open IE then I can open WLM and it will be online - but if I click to go offline again, it will not go back online until I do the IE thing again.

    This sucks! It all began when I unwittingly installed IE 10 just because Windows Update told me I had an "Important Update" and I was too dumb to read that it was IE 10. I don't use IE and never would have updated, but now I have and this problem persists.

    Of course, I wouldn't have a need to click to go online/offline in WLM if it would obey my setting telling it to only download mail when I tell it to.

    It randomly DLs my mail when online, so I have to go offline to prevent that. Problem is, I have to go back online sometime, and I don't want to open IE every time.

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  36. unfortunately there's no alternative to turn WLM back online except via IE as described ín the article

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  37. Anonymous11:02 PM

    Many thanks from Budapest, Hungary.

    You solved this problem in 1 min..... it is a pity i ve searched the solution for hours :D

    Zoli

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  38. Anonymous12:31 PM

    Perfect !! Thank you very much!

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  39. Anonymous12:32 PM

    Thank you! I didn't think it'd work as I'd tried all sorts. So simple and all working now. You're a star!

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  40. Anonymous12:46 PM

    Thanks from Czech republic. Your advice is easy, understandable and functional. thx! :-)

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  41. Anonymous11:09 PM

    Didn't work quite like you said - went to tools, advanced options and then reset IE. That did the trick. Thanks. UK

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  42. Josef7:56 AM

    2013-07-10.
    Tack från Sverige. Thank you from Sweden!!

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  43. Anonymous2:01 PM

    Thank you too -
    Brilliant I was getting most annoyed!

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  44. Anonymous6:36 PM

    Thanks for this help

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  45. Anonymous12:31 PM

    Thank you so much.. from Dubai! mwuah.

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  46. Jitka7:47 PM

    Díky, díky, díky. Thanks a lot!!!!

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  47. Hmmm two years later and Microsoft still havent fixed it.

    I am not aware I am using Mesh whatever that is but simply playing around with "go online" in Internet Explorer solved the issue in Live mail.

    Thanks for the workaround but no thanks on this occassion to MS who lead me to download Thunderbird in desperation and then waste an hour trying to get it to import from Live mail.

    Ohh well I will stick with Live mail now I have a workaround.

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  48. Jon, check out new MS Essentials: it seems to be fixed - at least works on my machine properly

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  49. Anonymous8:35 PM

    Thanks very much for sharing,I recommend you a site Windows live mail support

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