Outlook Hotmail Connector for Office 2010: error on send/receive emails 4102 (80004102A, 8de00002)

Using Microsoft Outlook 2010 (both 32 and 64 bit versions) for Office 2010 you may encounter following troubles:

• Outlook stops to download emails
• Outlook stops to send emails
• Outlook breaks unexpectedly synchronizing email folders

As error code you may see 4102 (different error messages may be shown), 0x80004102A or 0x8de00002.

The long and academically correct way is to analyze the reason and repair it.

The quick and pragmatically easiest way is:

• Remove Hotmail account from Outlook email accounts
• Close Outlook
• Go to your local Outlook data folder ( %USERPROFILE%\AppData\Local\Microsoft\Outlook – for example, c:\users\mike\appdata\local\microsoft\outlook)
• Delete .ost files (ddo not worry, they will be re-created  later)
• Start Outlook and add the Hotmail account to email accounts (let the connector automatically detect settings)
• Switch to Hotmail folders and let Outlook download all the emails

Enjoy!

Error: Windows Movie Maker cannot be used with Remote Desktop Connection or Terminal Services

Imagine, you’d like to use Windows Movie maker as known within Windows XP – whatever you reason should be. With Windows 7 and Windows XP mode you get an individual single instance of Windows XP inside of your Windows 7.

Starting Windows (XP) Movie Maker you may get following error message:

 

Go to the settings of your VM and disable integration features WHILE THE VM IS RUNNING:

Re-login if required and enjoy!

‘JSON’ is undefined error after you install DivX Software

After you installed DivX Software (standard free of charge DivX package4 including codec, player, evaluation version of converter etc.) your Internet Explorer may start to display following error message directly after browser start or while surfing:

The error message:

Message: 'JSON' is undefined
Line: 418
Char: 6
Code: 0
URI: about:blank

Somehow DivX Internet Explorer add-ons caused this message: after we disabled them – everything started to work as before.

There are numerous articles in internet describing alternative ways – up to changing code of a web site and so on, but what code do you expect in about:blank ?

Enjoy!

Fail to open Internet Options using IE7 or IE8 on Windows Server 2008 or Vista

As it usually happens on a computer being used by multiple persons one day on of our development machines (Windows Server 2008 Standard EN) started to show very strange behavior:

• Trying to open Internet Options Dialog there’s just nothing happens – if the IE8 was running with no UAC escalation.
• Trying to open Internet Options Dialog from an instance of IE8 started with administrator privileges – following error message appears:

“This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.”

Well, the box is a member of domain, but nobody from admins played with additional restrictions…

Some internet search showed numerous advices starting from editing computer’s registry (here) over editing Group Policy (here) up to re-install the machine…

Nothing from above could help (except new setup, what was too much overhead).

We tried to uninstall Internet Explorer 8: it was also tricky – IE8 may be missing in the list of installed software (“Programs and Features” applet). Then you should look for it in the list of installed updates (same applet, “View installed updates” – the are listed grouped by product). Even here you may still miss the IE8 entry – in this case the uninstall operation for IE8 is described here: http://support.microsoft.com/kb/957700. Check out additional information about dedicated command line to clean up the system from IE8:

FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-8*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"

So we uninstalled the IE8, but the IE7 (that replaced the IE8 on our box) still reported an error on each try to open Internet Options. This time the message looks like a DLL is missing: RASDLG.DLL.

Indeed, we detected, that one of numerous last system updates (from Microsoft as well as from 3rd party vendors) somehow deleted RASDLG.DLL: the only copy we still could find was in WinSxS directory – where all side-by-side versions of same named DLLs live.

All the recovery operations (including usage of sfc /scannow, repair from boot disk) won’t restore this DLL and just failed.

So we copied the only found version of this DLL into %WINDIR%/System32 folder and restarted IE7: it worked now!

Then we updated the system with IE8 again, restart the box – and it still works! We still do not know, which step deleted this library and what shadow effects we will encounter using this version (6.0.6001.18000 instead of reported 6.0.6001.18005 as required by SFC).

So, once you see this strange error message by opening Internet Options – look into System32 folder: maybe you are missing this DLL…

Enjoy!